Shared Mailboxes are not automatically being disabled when they are removed from the Provisioning Distribution List.
Article ID: 100073646
Updated On:
Description
Error Message
There is no error message associated with this issue.
Cause
This feature is not working as expected as it relates to Shared Mailboxes
Resolution
To work around this issue, please call a case into support and provide a list of Shared Mailboxes to be disabled.
This issue is currently under investigation by Arctera LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Arctera Sales representative or the Arctera Sales group to discuss these concerns.
Note: Customers experiencing this issue are encouraged to contact Arctera Technical Support as data is still being collected to assist in resolving this issue.
Issue/Introduction
Additional Information
