Error: "Case document indexing is in Progress and you may see partial results." report when creating a research set.
Article ID: 100071671
Updated On:
Description
Error Message
Error - Case document indexing is in progress. You may see partial results.
Cause
This issue can occur when the indexing service is stuck or not working properly.
Resolution
Please contact Arctera Technical Support to check the Indexing batch status.
Issue/Introduction
When attempting to create a Research Set, it gets stuck at Indexing status and does not complete after a few days. This is unexpected behavior.
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