Exports to Azure Private Storage Location fails when preparing file
Article ID: 100065398
Updated On:
Description
Error Message
The error below can be seen in the Export Wizard of the Arctera eDiscovery portal. Error preparing file...
Cause
Export to Azure private location configuration is incomplete. A Storage Account has not been created yet.
Resolution
Follow the steps below to Create a Storage Account from the Arctera Management Console, to resolve this issue.
1. Login to Arctera Management Console.
2. Navigate Policy Management | Archive Options.
3. Click Edit.
4. Click Create new Storage Account from the Export to Azure private storage location section. 
5. Once completed, retry the export.
Issue/Introduction
Exports to Azure Private Storage Location are failing.
Additional Information
JIRA: EVCSRE-72701
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