Send Connector Validation Test fails when configuring a Send Connector for Alta Archiving Journaling.

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Article ID: 100062735

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Updated On:

Description

Error Message

'QA_XXXXXXX@journal.us3.archivecloud.net' isn't a valid SMTP domain.'

Cause

This issue is caused when a full email address is specified where only the domain portion of the email address should be used on the 'Use of Connector' page when setting up the connector. 

For example: 

Resolution

To resolve this issue, enter only the domain portion (text to right of @ sign) of the email address provided by support as follows:

 

Issue/Introduction

Validation during Send Connector configuration fails.