Description

Issues can arise where there is a need to search for older emails in Arctera eDiscovery.  Follow the below steps to implement such a search.

1. Log in to the eDiscovery portal.
2. Navigate to the Investigations tab.
3. Click the New Search option.
4. Select the Advanced Search tab.
5. Enter the search criteria which includes the date range for the emails needed.
   1. In the Match Criteria section:
      1. Click the drop-down arrow next to Message.
      2. Select the Date Sent/Modified (AND) option.
      3. Click the drop-down arrow next to Is Equal To.
      4. Select the Within Range option.
      5. Click the date picker in the From field and navigate to, then select the oldest desired date.
      6. Click the date picker in the To field and navigate to, then select the youngest desired date.
6. Click the Search button to initiate the search.
7. Review the results in the right pane.

How to Search for Older Emails in Arctera Surveillance