Query Search is not accepting multiple search terms

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Article ID: 100060653

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Updated On:

Description

Error Message

Add Search Criteria before values.

Cause

Query Search was enhanced during the September 2023 release to support searching against Collaboration and Files content. 

In order to support this new content, when performing a Query Search, the search query must contain the search term for ALL the search values contained within the search string, if search terms are used.

Resolution

Using the search query example, add the search term to each search value:

Entiremessage:test AND sender:test@abc.com

Issue/Introduction

When attempting to search for multiple search terms using Query Search in Veritas Alta eDiscovery an error is seen, and the Query Search cannot be executed.