Query Search is not accepting multiple search terms
Article ID: 100060653
Updated On:
Description
Error Message
Add Search Criteria before values.
Cause
Query Search was enhanced during the September 2023 release to support searching against Collaboration and Files content.
In order to support this new content, when performing a Query Search, the search query must contain the search term for ALL the search values contained within the search string, if search terms are used.
Resolution
Using the search query example, add the search term to each search value:
Entiremessage:test AND sender:test@abc.com
Issue/Introduction
When attempting to search for multiple search terms using Query Search in Arctera eDiscovery an error is seen, and the Query Search cannot be executed.
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