Unable to create new archive account from account management

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Article ID: 100060604

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Updated On:

Description

Error Message

No errors are produced. The archive account creation page keeps spinning.

Cause

Primary domain is not set for the company.

Resolution

Contact Arctera Support to have a primary domain set for the tenant.

Issue/Introduction

Unable to create a new archive using Archives -> New Archive option within the Account Management section of Arctera Management Console