Unable to create new archive account from account management

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Article ID: 100060604

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Updated On:

Description

Error Message

No errors are produced. The archive account creation page keeps spinning as seen below:

Cause

Primary domain is not set for the company.

Resolution

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Issue/Introduction

Unable to create a new archive using Archives -> New Archive option within the Account Management section of Alta Archiving Administration console.