Error when attempting to edit the importer:

Failed to prepare importer for edit. Please try again.
Run now option being greyed out:
HTTP Error 503. The service is unavailable.
Arctera Capture service is unavailable to be contacted.
Please raise a support case with Arctera Support, so that the issue can be investigated.
Unable to edit/manage any Arctera Capture collector(importer) along with the Run Now option being greyed out.