Customer Weekly Summary report shows email addresses for all domains

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Article ID: 100058841

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Updated On:

Description

Error Message

No error message. 

Cause

In the March 2023 release of Alta Archiving, a design change was made to the archiving workflow. From this point forward all journaled emails are archived, excluding duplicates. Prior to this release, emails for unregistered domains were excluded from archiving.

Resolution

It is now expected behavior for the Customer Weekly Summary emails to show email addresses of unrecognized domains due to the change mentioned above. 

Issue/Introduction

Customer Weekly Summary report shows email addresses for all domains.