When Folder Sync On Premise task runs the temp drive space is filled with tmp.EXO* folders.
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Article ID: 100058772
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Description
Error Message
Error:The Mailbox was not found
Cause
This error can occur if the drive space becomes full during a sync run.
Resolution
Update to Folder Sync to the FolderSync_1.14.0_Hotfix_4 which is available from under Base and upgrade installers. The README.txt contains the installation instructions.
Then update the HoursToKeepTempFiles from the default of 25 to a value of 1.
- Close the Folder Sync Console.
- Stop the ArchiveTools Folder Sync service.
- Open Notepad as Administrator
- Open the C:\Program Files\ArchiveTools\ArchiveTools Folder Sync\ArchiveAcceleratorSynchService.exe.config (default location) file and modify the following:
25
TO
1
Once the setting is updated and the file saved, start the ArchiveTools Folder Sync service. This should allow the temp folders/files to be removed after 1 hour during sync processing.
Issue/Introduction
On the Folder Sync On Premise server, the temp folder drive may become full due to the number of tmp.EXO* folders created during the sync processing.
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