Unable to remove a Reviewer from a Case in Arctera eDiscovery

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Article ID: 100055691

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Updated On:

Description

Error Message

No error message is seen. The reviewer to be removed doesn't show up in the list of reviewers in the Add reviewers window.

Cause

Emails are assigned to the reviewer and therefore the reviewer cannot be removed from the Case. 

Resolution

Reassign emails from the reviewer which needs to be removed to another reviewer and then attempt to deselect the reviewer using the Add reviewers window. 


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Issue/Introduction

Unable to remove a Reviewer from a Case in Arctera eDiscovery