Receiving Certificate Expiry email from Veritas Alta Archiving

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Article ID: 100052684

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Updated On:

Description

Error Message

System Administrators of the company in Veritas Alta Archiving, receive the below certificate expiration notification. 

Dear Veritas Alta Archiving System Administrator,

The purpose of this email is to notify you of an upcoming certificate expiry for the following email address: xyz.com. The certificate expiry date is 04/12/22 08:00:00 PM. Action required: If you wish to maintain uninterrupted archiving for this user, please update their certificate prior to the above expiration date. If you have any questions, please open a Support case at: https://www.veritas.com/support

Note: This is an auto-generated email. Do not reply to this email.

Cause

The self signed certificate used for Office365 Sync is about to expire and hence the notification has been sent to the administrators. 

Resolution

Generate a new certificate as per steps from the article Setting up Azure AD registered app for O365 Sync, and Import the same in Azure AD application and the Veritas Alta Archiving Manage console to resolve the issue. 

Issue/Introduction

Receiving Certificate Expiry email from Veritas Alta Archiving.