Installation of CloudLink fails with Error 1001

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Article ID: 100052668

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Description

Error Message

Error 1001. Unable to read beyond the end of the stream. 

Error 1001. Could not find file 'C:\Program Files\ArchiveTools\Cloudlink\ArchiveTools.Cloudlink.Server.InstallState'.

Error 1001. An exception occurred in the OnAfterInstall event handler of ArchiveTools.CloudLink.Server.ProjectInstaller on computer '.' --> The service did not respond to the start or control request in a timely fashion.

Cause

Antivirus software on the server is interfering with the CloudLink installation. 

Resolution

Disable\Uninstall the Antivirus software prior to running the CloudLink installation. 

Issue/Introduction

Installation of CloudLink fails with Error 1001.