Login to Veritas Alta Archiving Administration Console fails due to insufficient privileges

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Article ID: 100052369

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Updated On:

Description

Error Message

We are sorry, you do not have sufficient administration permissions to access this site. Please contact your administrator for more information. 

Cause

User attempting to login does not have any administrative roles assigned to access the Veritas Alta Archiving Administration portal.

Resolution

Login with an account which has one of the Administration roles assigned to it. An existing administrator can assign administration roles to a new account by following steps from this guide: Assigning administrator roles to an archive account. If the role was assigned and user still cannot login, contact Veritas Support for further assistance. 

Issue/Introduction

Login to Veritas Alta Archiving Administration Console (Alta View) fails due to insufficient privileges.