Some of the Microsoft automated emails are not getting archived
Article ID: 100052019
Updated On:
Description
Error Message
NA
Cause
The Briefing email is not a standard email. It's inserted directly into your Outlook inbox by Microsoft. These emails can't be managed by email or transport rules therefore exchange journal rules don’t send these messages to be archived.
Related Microsoft article / documentation links.
https://docs.microsoft.com/en-us/viva/insights/personal/briefing/be-faqs
Resolution
It is expected behavior that these types of emails are not archived.
Issue/Introduction
Briefing email from Microsoft Viva (viva-noreply@microsoft.com) or MyAnalytics emails are not getting archived.
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