Unable to save a search when the search criteria contains too many characters

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Article ID: 100050911

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Updated On:

Description

Error Message

Either of the following results can occur:

  1. When attempting to save using Create Review Set, a message stating Unable to Save and assign the search is returned.  

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2. When attempting to save the search with no options checked, the search does not save and no error is returned. 

Cause

The issue is caused when more than 1000 characters are entered into a single search field.  

Resolution

Each search field should be limited to 1000 characters or less.  

Issue/Introduction

When attempting to save a search within a Case the search may not save or will return an error when trying to Create Review Set.