Error while saving provisioning details in Exchange Online Sync

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Article ID: 100050477

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Updated On:

Description

Error Message

Error while saving provisioning details

 

Cause

Issue with the backend configuration data for the instance.

Resolution

Create a case with Arctera Support to have the issue investigated.

Issue/Introduction

Cannot save changes to the Provisioning and Configuration page of the Exchange Online Sync configuration. After desired changes are made and clicking on Next an error will appear, and the changes made won't be saved.

Additional Information

JIRA: CFT-3773