How to remove a recipient(s) from receiving the Customer Weekly Summary report in Arctera Unified Platform

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Article ID: 100050370

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Updated On:

Description

Description

When there is a requirement to remove one or more recipient(s) from receiving the Customer Weekly report(as shown below) the following steps should be followed.

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All the users with an Administrator role assigned to them will receive the Weekly Summary. To prevent a user from getting this notification, change the role of the user from Administrator to either Reviewer or Account. 

1. Login to the Arctera Management Console
2. Navigate to Role Management -> Assign Accounts.
3. Look up the archive of the user using the Search bar and click on it.

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4. Change the role of the user from Administrator to Reviewer or Account and Save the settings.

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Issue/Introduction

How to remove a recipient(s) from receiving the Customer Weekly Summary report in Arctera Unified Platform