Unable to restore emails to Reviewee's mailbox when logged in as a Reviewer to Arctera Personal Archive
Article ID: 100050361
Updated On:
Description
Error Message
N\A
Cause
Arctera Personal Archive by design will restore emails to the mailbox of the logged in user and not the mailbox of the selected account (reviewee).
Resolution
To perform you can follow any step below -
1. Login into Arctera Personal Archive with account in which email restore is required.
2. Login into Arctera eDiscovery as reviewer and select the account when restoring emails in which restore is required.
Issue/Introduction
When attempting to restore email as reviewer, emails are not restored to selected archive account
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