Error Message

The below error can be seen in the Trace.log

Application: [Info, PID 6924, TID 12, SID, No Session, 04:06:24.150] Web Folder Path is - Mailbox and Name is - Archive
Application: [Info, PID 6924, TID 12, SID, No Session, 04:06:24.150] Web Folder URL is https://personal.us3.archive.veritas.com/
Application: [Info, PID 6924, TID 12, SID, No Session, 04:06:24.150] Processing Mailbox - User1@EVC.lab
General: [Verbose, PID 6924, TID 12, SID, No Session, 04:06:24.150] Finished PerformWebFolderSync} /* (162 usecs) */
Application: [Verbose, PID 6924, TID 12, SID, No Session, 04:06:24.150] Entered PerformSyncOperation{
Application: [Verbose, PID 6924, TID 12, SID, No Session, 04:06:24.150] Entered FindWebFolder{
General: [Verbose, PID 6924, TID 12, SID, No Session, 04:06:25.295] Finished FindWebFolder} /* (1144365 usecs) */
Application: [Info, PID 6924, TID 12, SID, No Session, 04:06:25.295] The mailbox does not have web folder

CloudLink can only remove Webfolders which have been deployed using it and not the one's which have been created manually. This is by design.

This can be verified by checking the properties of the folder using a tool like MFCMapi. A webfolder created using CloudLink will have the PR_CONTAINER_CLASS_W value as IPF.Webfolder whereas the one created manually would have the value set as IPF.Note which can be seen in the below images.

Properties of Webfolder deployed Using CloudLink: 


Properties of Webfolder created manually:

Verify the Webfolder's properties using a tool like MFCMapi, and remove the Webfolder manually if it wasn't deployed using CloudLink .

Error Message