Hit highlighting does not occur when using Query Search in Arctera eDiscovery

book

Article ID: 100049229

calendar_today

Updated On:

Description

Error Message

n/a

Cause

This is currently the expected behavior when utilizing the Query Search option.  

Resolution

A workaround to this issue is to perform the search within the Advanced Search tab, which will highlight results.  

At this time, there are no plans to address this issue through a patch or hotfix in the current or previous versions of the software. Although this issue may potentially be resolved in a future major revision, it is not currently scheduled for any upcoming release. If this issue has a significant business impact on your continued use of the product, please contact your Sales representative or the Sales team to discuss your concerns.

Issue/Introduction

Search results are not highlighted when performing a search from the Query Search tab within the Arctera eDiscovery > Investigations node.

Additional Information

JIRA: EVC-5759