Unable to tag more than 200K emails from a search performed in a Case
Article ID: 100047275
Updated On:
Description
Error Message
No error message is displayed and the tag is not applied.
Cause
The configuration was set to only allow 200K items to be tagged.
Resolution
An update has been made to all Arctera Insight Archiving data centers to increase this value from 200K to 500K.
Issue/Introduction
Search level tags will not apply for more than 200K emails in a Case within the Arctera eDiscovery portal.
Additional Information
JIRA: EVC-3691
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