Description

This article details how to perform a legacy search using Arctera Surveillance.

A normal search uses department tags, which allows for faster searching of items.  Department tags are added to monitored employee's items after an employee has been added to one or more departments, thus making it a monitored employee.  Searching by tag will not search items in the archive that existed prior to the tag creation, i.e., the date the monitored employee was added to the department(s).

To find such items, a legacy search, which uses email addresses instead of department tags, will need to be performed, as follows:

1. Login to Arctera Surveillance using an account that has the correct role to allow for the creation of a search. The Rule Admin role is required to perform searches within the department. 

2. Click on the Department and then the Searches tab. 

3. Click +New Search to create the search and configure the appropriate search parameters.  

4. Within the Authors and recipients section remove the check from the Department name (top level) and check the monitored employee(s) to search(Figure 1). With the Department name unchecked the search will be performed against all items within each archive's index.  With the Department name checked the search will only look at items containing the department tag. 

Figure 1

5. Continue to configure the search and click Save when complete.