Unable to save Retention Policy after changing the Retention Period.

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Article ID: 100046826

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Updated On:

Description

Error Message

The following error will be displayed in the Administration Console:

"Retention period can not be smaller than the group notification period, or more than 36500 days."

Cause

This issue will occur when the 'Retention Period' is set below the minimum retention period allowed which is '14 days'. 

Resolution

To resolve this issue set the 'Retention Period' to 14 days or greater. 

Please refer to "About Retention Management" in order to manage the settings and polices that determine how long archived messages are retained in Arctera Archiving.

Issue/Introduction

Unable to save Retention Policy after changing the Retention Period in the Arctera Archiving Administration Console.