Error Message

The issue can be caused by a corrupt entry in the CloudLink database file ( Cloudlink.sdf )

To resolve this issue we need to replace the existing CloudLink file with the new one for which we need to re-install CloudLink . 

1. Stop the ArchiveTools CloudLink Server service.
2. Navigate to Control panel and Uninstall CloudLink .
3. Navigate to C:\Program Files\ArchiveTools\CloudLink and rename the original CloudLink.sdf to OldCloudlink.sdf or delete it.
4. Download the CloudLink binaries from Veritas Download Portal and install it.

Note: CloudLink will need to be re-configured as the new database file won't contain the old configuration.

Ensure that Antivirus is not scanning the .sdf file as it could cause corruption.