Error Message

None.  Some image attachments may simply be missing from restored messages.

This issue is currently under investigation by Veritas Support.

Workaround:  If a restore fails to return message image attachments, simply repeat the restore attempt until the image is included.  The problem occurs on rare restore attempts, not every attempt.

Veritas Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.

This issue is currently under investigation by Veritas Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a cumulative hotfix or service pack in the current or future versions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see http://www.veritas.com.