Operation failed while changing User Role
Article ID: 100045654
Updated On:
Description
Error Message
The following error will be seen as well as the Role Change showing as NULL:
Operation failed while changing User Role
Cause
DomainID value is Null in the EmailAcct table for the account.
Resolution
Open a Support case with Arctera to update the DomainID value in the backend.
Issue/Introduction
Operation failed while changing User Role is seen when trying to change a User Role or assign accounts to a reviewer in Arctera Management Console.
Additional Information
JIRA: EVCSRE-6165
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