Service Usage report doesn't display data prior to March 2019
Article ID: 100045536
Updated On:
Description
Error Message
"No Data Available"
Cause
This report was newly implemented, in March of 2019. It does not provide reporting data for any period prior to the release of this feature.
Resolution
When running this report, do not specify a date prior to March 2019
Issue/Introduction
The Number of users enabled/Users Disabled report, within the Service Usage reporting section of the Arctera Management Console, does not display any data prior to March 2019
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