Service Usage report doesn't display data prior to March 2019

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Article ID: 100045536

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Updated On:

Description

Error Message

"No Data Available"

Cause

This report was newly implemented, in March of 2019. It does not provide reporting data for any period prior to the release of this feature.

Resolution

When running this report, do not specify a date prior to March 2019

Issue/Introduction

The Number of users enabled/Users Disabled report, within the Service Usage reporting section of the Veritas Alta View Compliance & Governance console, does not display any data prior to March 2019