Description

U.S. Customers on Arctera Surveillance may be regulated by FINRA /SEC and required by law to archive all email correspondence. Arctera Surveillance is a 3rd party application used by financial organizations to archive/backup emails. Customers may need to provide a 3rd party attestation letter to FINRA and the SEC on an annual basis that states Arctera is in fact actively archiving emails for these organizations. 

Please raise a Case by contacting Arctera Customer Care, and reference this article on it to obtain the Attestation Letter for the required product. 

How to Obtain Arctera Surveillance Attestation Letters