Description

If there is a Personal Archive that has been deleted and no longer viewable in the Management Console, and requires re-activation, please open a support ticket for assistance.  

Note on Deleted Archives:

If you delete an archive account, the archived messages for the user remain in Arctera Unified Platform and continue to be searchable by reviewers or administrators with the required permissions. Any new email messages that are sent to the user are archived in the Unassigned Legacy account.

It is recommended to Disable an archive rather than Delete an archive to avoid this scenario.  

How to Recover a Deleted Personal Archive in Arctera Unified Platform