How to locate Folder Sync logs

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Article ID: 100038312

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Description

Description

In troubleshooting issues with the FolderSync application Support will always ask for the logs.  Below is the default location of the logs.

Windows 2003

C:\Documents and Settings\All Users\Application Data\Vault Solutions\Archive Accelerator

Windows 2008 / Windows 2008r2

C:\ProgramData\Vault Solutions\Archive Accelerator

Issue/Introduction

How to locate Folder Sync logs