Missing CC Field for emails in Arctera Unified Platform

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Article ID: 100037431

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Updated On:

Description

Description

Question - When previewing emails in the Arctera Personal Archive and eDiscovery Portal it appears that the To and CC recipients have been put into the one single To field while the BCC is kept separate.

  1. Is this intended behavior?
  2. Are emails getting changed from their original format in the archive?

Answer -

  1. It is intended behavior that the To and CC recipients are displayed in the one "To" field in the email preview section of the archive. 
  2. The emails remain stored in the original format

Notes -

  • Emails stored in the archive are not affected, this is a display feature alone
  • BCC recipients will remain to be displayed in their own separate field
  • Users on a '$domino journal recipient list' get added to the BCC also for correct assignment / indexing in the archive

 

Issue/Introduction

Missing CC Field for emails in Arctera Unified Platform