Arctera Unified Platform Personal Archive Folder Sync Error: errExchMapiFolderInvalid
Article ID: 100033353
Updated On:
Description
Error Message
Error: 4024(errExchMapiFolderInvalid)
Cause
This can occur when the Folder Sync Service Account is missing the proper permissions on the mailbox in question.
Resolution
To confirm a permission problem, attempt to open the mailbox using the Service account. If this fails, then the Service account is lacking the proper permissions.
The following two commands are required to correct this:
Get-MailboxDatabase | Add-ADPermission -AccessRights GenericRead -User "Service Account"
Get-MailboxDatabase | Add-ADPermission -AccessRights ExtendedRight -User "Service Account"
Issue/Introduction
When viewing the Archive Details in the Arctera Management Console, the error below will be shown for Folder Sync.
Was this article helpful?
Yes
No
Powered by
