Veritas customer service representatives with the Knowledge User role in Salesforce Knowledge can obtain the Customer Administration Guide as follows:

1. Go to the following internal  URL:  https://isearch.veritas.com/internal-search/en_US/article.100040223.html
2. If you are prompted, log on to the Veritas Single Sign-On portal.
3. The Customer Administration Guide is available from download as an attachment to the displayed article.

This article describes how to get help for the Veritas Alta Archiving Customer Service tool (CST). The Customer Service tool provides the interface for Veritas customer service representatives to create and manage Veritas Alta Archiving customer accounts. Help for the tool is provided by a PDF guide, the Veritas Alta Archiving Customer Administration Guide. Note: This guide is for Veritas internal use only.